Your new product or service should, of course, be a market success. The development costs and effort should pay off. But will your product be accepted in the market?

Customer-centric development processes help you minimize risks. By directly analyzing and taking into account customer requirements, you can offer solutions that are tailored to the application situation.

This ensures customer acceptance, reduces the return rate, and increases customer loyalty.

Product Development Understand Develop Offer

The team around the Technology and Innovation Management at Bayern Innovativ supports you in customer-centric innovating.

Our offer for your customer-centric development projects

Data & Impulses Workshops & Innovation processes
  • Studies
  • Ideation Workshop/Idea Generation Workshop
  • Scouting
  • Lead User Workshop
  • Trend Advisors
  • Innovation Sprint/Innovation Marathon
  • Focus Groups
  • Creative Workshop
  • How-to-UUX-Coaching

As an expert partner, we support you in identifying the wishes and needs of your customers or users and incorporating them into product development.

Let's walk the path together in the human-centered design process: from understanding and defining customer needs, to designing products and services, to testing and evaluating.

Product development UUX

Knowledge partnership and workshop moderation for your development

We accompany you entirely according to your needs, for example with idea generation workshops, moderated focus group discussions, usability tests or customer surveys, etc.. In this way, we help you to identify and implement further development potential based on customer feedback.

Do you want to deepen the mindset of customer centricity? We accompany you with the right methods and comprehensive know-how. We are at your side with methods such as design thinking and user experience.

Diagram of customer-centric product development

What are the benefits?

  • You increase the satisfaction and acceptance of your customers or users
  • You ensure good ratings
  • You reduce your risks during the market launch.

You save costs, because time-consuming rework can be omitted and you avoid time-consuming misdevelopments. The goal is to satisfy your target group.

Your contact

Dr. Tanja Jovanovic
Anja Groß
Andrea Janssen

Contact us

Porträt von Anja Groß Anja Groß | Bayern Innovativ GmbH,
Anja Groß
+49 911 20671-319
Innovation Management, Project Manager, Bayern Innovativ GmbH, Nuremberg
Dr. Tanja Jovanovic
+49 911 20671-312
Head of Innovation Management, Bayern Innovativ GmbH, Nuremberg
Porträt von Andrea Janssen Andrea Janssen | Bayern Innovativ GmbH,
Andrea Janssen
+49 911 20671-311
Innovation Management, Project Manager, Bayern Innovativ GmbH, Nuremberg

Event information

CEO-Talk Mittelstand „Customer centricity & innovation"

May 15, 2025 | Nuremberg

Making future-proof decisions for your company:
Those who understand their customers can grow sustainably and drive innovation in a targeted manner.

We cordially invite you to join our exclusive circle!
Get to know innovative approaches for successful strategic decisions based on a customer-centric culture through networking and keynote speeches!

Further information on the event and registration