When you break it down to another level, we act as a kind of shopping escort. We greet each shopper at the entrance to the supermarket and ask them what they would like to cook tonight. Then we guide people purposefully to the appropriate shelves so that all the ingredients end up in the shopping cart in a time- and resource-saving way, leading to the perfect menu in the evening.
Dr. Tanja Jovanovic Leiterin Technologie- und Innovationsmanagement, Bayern Innovativ GmbH, Nürnberg