BOTfriends GmbH specializes in the development and design of conversational AI applications such as chatbots and voicebots. The tech start-up from Würzburg has developed a unique software solution that allows employees in companies to independently develop and operate chatbots and voice assistants even without programming skills. In this way, BOTfriends GmbH would like to accelerate the automation of customer communication and significantly advance the use of corresponding applications. This allows human resources to be used more productively and effectively.
The company aims to combine the most established Conversational AI technologies into a single platform and become Conversational AI First for all types of communication with outstanding chat and voicebot applications. BOTfriends' vision is that chat and voicebots will be lived throughout the enterprise, not only in customer service, but also in internal communications. This is an innovation that excited the jury of the INNOVATION LIFE AWARD . Therefore, BOTfriends has been named as a nominee.
